Intranet Software for Franchises
Our digital workplace solutions provide franchise organisations with a complete platform with business, social, and collaborative intranet applications. With the additional option of adding the Learning Management System, we like to think we provide franchise organisations with a central location to share all-important company information while strengthening franchisee relationships.
Read our case studiesBuild a collaborative franchise community
Create a collaborative community to enable the franchisee network to collectively share ideas and knowledge in real-time. A range of intranet collaboration tools such as Forums, Activity Streams, Collaboration Areas, Project Spaces and Knowledge Base are available as core, out-of-the-box intranet features. Build a community-based culture using our intranet software by enabling franchisees to post questions and share feedback.
Create franchisee training courses
Through the Learning Management System online training courses, modules and assessments can be created, managed and shared with franchisees. Using the Learning Management System in partnership with a SCORM 1.2 package, a range of multimedia e-learning courses can be developed to offer Franchisees assistance on a range of topics, such as ‘getting started’, product overviews and ‘how-to’ videos. Specifically tailoring the learning paths to support franchisees through their continued development along with reporting capabilities are also available.
Access documents and information 24/7
Create a central repository containing marketing collateral and franchise documentation through the Document Management System. Permission-rights can be assigned to both individual documents and folders – ensuring that necessary information is presented to the most suitable franchisees. Franchisees can become self-sufficient on the Claromentis intranet by effortlessly accessing important documents such as operational guides, at any time and from any location. Intranet administrators can assign review dates to documents and maintain complete revision history to ensure they’re periodically updated.
Share knowledge, best practices and FAQs
Share knowledge, best practices and FAQs through the Claromentis Knowledge Base intranet application. Encourage franchisees to share their feedback through quick polls and surveys along with collaborative discussion threads. Intranet administrators or head-office employees can monitor and respond to queries instantly. Providing franchisees with a pool of helpful information on the intranet portal will reduce costs associated with managing various support channels, for example; telephone support.
Issue up-to-date news and company information
Head-office employees can centralise company information and keep franchisees informed by issuing regular updates and industry news on the Claromentis Intranet. News channels can be created and managed to ensure corporate communications are targeted regionally or franchisee-wide. The ability to create permission-based news channels stops irrelevant information reaching particular franchisees. Additionally, news articles can effortlessly be created with the help of franchisees and reviewed by intranet administrators to gain approval before being published.
Create online forms
Build custom franchise e-forms on your intranet to fulfil a variety of business requirements and support efficient data capturing. Each e-form can contain numerous sections with dynamic capabilities; allowing for the automatic reloading of e-form areas.
Features include:
- Notifications
- Dynamic Fields
- SLAs
- Statistics
- CSS Styling
- Permissions (users, roles and groups)
- Reporting and Searching capabilities
- Workflows
- Connection to External Data Sources (custom development)
