Transform paperwork into e-forms
Ditch the paperwork and save time and storage space by building your own custom e-forms. Build e-forms of all kinds such as support help desks, loan applications, sales orders, agile meeting retrospectives – you name it, you can build it! Choose from multiple field types, such as date pickers, drop-down lists, and HTML, to build bespoke e-forms that match your business needs.
Improve accuracy with smart workflows technology
Smart workflows technology, such as dynamic field changes that automatically hide or display fields when an action takes place, and automatic updates that are triggered by workflow events, help your processes run smoothly and accurately.
Strengthen your stakeholder relationships
Give your business partners, customers, and third-parties easy access to your e-forms using our secure extranets feature. Whether you’re a financial institution that needs to provide loan applications to customers, or you have an external-facing technical support helpdesk, you can strengthen your stakeholder relationships by sharing the e-form goodness and saving them from paperwork too.
Save time with automated workflows
Build bespoke workflows to automate both simple and complex processes, saving you time from repetitive tasks so you can focus on more meaningful work. Whenever data is entered into an e-form, your workflow will beaver away in the background to distribute the information to the relevant team members or process it to the next stage.
Uncover insights with reporting
Analysing the data gathered from your e-forms and workflows is crucial to gaining important insights, helping you to continuously improve and optimise your processes. Our Business Process Management software comes with a built-in report wizard with smart filtering features, allowing you to create custom reports for detailed analysis.
Monitor your processes on your intranet homepage
Push important e-form and workflow updates directly to your homepage using our drag & drop CMS. Your teams can monitor SLAs, open items, status updates, and more as soon as they access the system, giving them instant insights. Each widget can be customised to show data from specific e-forms and workflows, and displays everything in an engaging and intuitive dashboard.
Improve resolution times with SLAs and notifications
Our SLAs feature automatically checks the progress of each e-form against its resolution time, flagging up any high priority issues to the relevant team members so they can handle them quickly and efficiently. You can also set up notifications for each e-form, so that tailored alerts are sent to the right people or shared email inboxes.
